Fact checked by Suzanne Kvilhaug
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Year after year, youâve diligently put money in a 401(k) plan for your retirement. Scammers and thieves want that money. Here are the types of scams they are using to steal your 401(k) money and how to protect yourself.
Key Takeaways
- Scammers are targeting your 401(k) plan. Donât let them steal your retirement savings.
- Protect yourself by using two-factor authentication when accessing your 401(k) plan online. Use complicated passwords, and donât use the same password for more than one financial account.
- Monitor notifications regarding your 401k) plan. Watch out for scam emails, phone calls, and text messages. Block suspicious text messages and phone calls.
- Only do a 401(k) rollover with a trusted financial institution.
Online 401(k) Scams
Thieves are targeting 401(k) accounts in a number of ways, including online scams. If your login has been swiped, you are vulnerable.
âThis has even begun to manifest in high-volume âbot attacksâ where criminals are using an automated script and thousands of stolen logins to attempt to identify and compromise victimsâ accounts,â says Al Pascual, Chief Executive Officer and Co-founder of Scamnetic.
Phony Investments
Another way thieves are ripping off consumers is by tricking them into putting their 401(k) money into sham investments. The investments arenât real, but the scam is.
â(Scammers) mislead consumers who have access to a self-directed 401(k) into investing in things like commodities or FX through fake online platforms,â Pascual says. âThese platforms have a convincing look and feel, and as the victims watch their investments grow, they are encouraged to invest even more, but when the victim tries to withdraw funds, they are faced with requests for fees and taxes that are really just attempts to steal even more money.â
Phone and Text Scams
Thieves pretend to be financial advisors and deceive 401(k) investors with phone calls and text messages. It is all a ruse to get investorsâ personal information, which they use to get into 401(k) accounts.
âScammers pose as financial advisors or retirement plan representatives and trick innocent individuals into sharing their login credentials, giving up personal information over the phone, or misleading them to malicious phishing links in text messages,â says Clayton LiaBraaten, Senior Executive Advisor of Truecaller.
Scams Through Robocalls
Scammers will attempt to reel in unsuspecting 401(k) investors with robocalls using artificial intelligence (AI) and voice impersonations.
âAnother scam is robocalls, even though the FTC reports a decline in this space, AI is opening the door for deepfakes and voice impersonations that make the scams more intricate and harder for people to detect,â LiaBraaten says.
401(k) Rollover Scams
A 401(k) rollover scam is another way thieves are swiping money out of 401(k) accounts. They encourage investors to move their money into a self-directed individual retirement account (IRA) and then convince investors to buy wildly overpriced gold coins.
In a 401(k) rollover scam, thieves also target investors who use paper checks in their rollovers.
â401(k) rollovers still happen using old-fashioned paper checks,â says James Lee, Founder of StratFI. âThis creates another source of vulnerabilityâyour mailbox. These checks can be intercepted, endorsed with a forged signature, and fraudulently paid out to someone else.â
401(k) Loan and Withdrawal Scams
One trick is for scammers to persuade a 401(k) investor to make withdrawals or take loans from their account and give it to the scammer.
âAnd even if they donât have a self-directed 401(k), scammers have no scruples and are happy to convince their victims to make withdrawals or take loans from their accountsâwhether that be in association with an investment scam, a romance scam, a tax scam, or any other,â Pascual says.
Some thieves may be associated with the 401(k) plan itself, but outside scammers are the bigger threat.
âInvestment cons are as old as time and can occasionally involve insiders. That said, the far more common threat is from career criminals who are targeting accounts to compromise and investors to mislead,â Pascual says.
How to Protect Yourself from 401(k) Scams
There are several easy steps you can take to guard against 401(k) scams, beginning with additional security measures on your online account.
âConsumers should take advantage of security controls on their accounts, such as two-factor authentication, to reduce the risk of criminals using stolen credentials,â Pascual says.
Here are some additional ways to keep close tabs on your 401(k) account.
âUse complex passwords, and do not reuse passwords for multiple accounts,â says John Wilson, Senior Fellow of Threat Research at Fortra. âLeverage notifications to stay aware of account activity. Scrutinize any request regardless of communication channel. Be aware that scams can be conducted via email, phone, and SMS. Regularly review your account and verify any suspicious activity.â
Block suspicious phone calls and text messages that discuss your 401(k) account.
âThe best defense is to stop the scams before they reach you,â LiaBraaten says. âThis would require a proactive approach (using) tools to detect and block suspicious calls and texts. Services that identify fraudulent or high-risk numbers, based on large databases and patterns of scam activity, can go a long way to safeguard you from being exposed to fraudsters.â
Step in and help older investors manage their 401(k) accounts. âOlder investors should consider adding trusted contacts to their accounts. These are individualsâsuch as close family members or caregiversâwho are notified whenever there is high-risk activity. This can help more quickly detect if an account is compromised, or if the older investor is unwittingly scammed,â Pascual says.
Before attempting to roll over money from a 401(k) plan, stay steps ahead of scammers by following these three tips.
âConsult with a fiduciary such as a fee-only financial planner about the pros and cons of your rollover options. Only roll over your 401(k) to a known financial institution. Keep an eye out for your rollover check in the mail,â Lee says.
If you are not sure whether an email, text, or phone call regarding your 401(k) account is legitimate, reach out to your plan advisor and ask if they sent it or made the call. If you suspect a scam, you can report it to the Federal Trade Commission (FTC).
The Bottom Line
Thieves are after the money in your 401(k) plan. They use online scams and rollover scams, and they con 401(k) investors by text messages and phone calls. They will swipe a 401(k) rollover check from an investorâs mailbox and trick people with fake investments. They convince unsuspecting investors to make loans and withdrawals from their 401(k) accounts and give the money to the thieves.
To protect yourself from 401(k) scams, be on the alert. Watch out for scam emails, text messages, and phone calls. Keep track of all notifications regarding your 401(k) account. Report any suspicious activity to the FTC.